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Visitor Assistance Program

Headquarters POC

The Visitor Assistance Program is more than just a citation enforcement program. It clarifies and defines the responsibilities and legal restrictions on Park Rangers and Resource Managers pertaining to the regulatory enforcement program. The related regulations and guidance clarify and define the role of the Park Ranger as a regulatory enforcer, not a law enforcement officer, and emphasize the use of the citation program as one of an arsenal of management tools available. The program also describes the training requirements for NRM personnel to receive and maintain citation authority.

The Visitor Assistance for NRM Training Course was developed in the late 1970's to define and clarify the role and responsibilities of Corps Park Rangers and Resource Managers relative to our enforcement responsibilities and in managing visitation to our projects. The course is now over 20 years old and has continued to evolve and grow with the changes in the Visitor Assistance Program.

Survey Results
2010 Park Ranger & Visitor Safety Survey and 2011 Visitor Assistance Program Manager Survey

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