Related Sites

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• Communities of Practice
  • "Building Business Value Through Communities of Practice"
  • "Communities of Practice and Organizational Performance" (IBM)
  • "Communities of Practice" by Funderstanding
  • "Knowledge Networks: Innovation Through Communities of Practice"
  • Communities of Practice Homepage by Fred Nickols
  • The Performance Institute
• Continuous Improvement Methodologies & Tools
  • Army Balanced Scorecard Portal
    (Requires log-in to Army Knowledge Online)
  • Army Leading Change
    (includes Army Performance Improvement Criteria - Army version of Baldrige)
  • Balanced Scorecard
  • Baldrige National Quality Program
  • ExpectMore.gov
  • Innovation Network
  • International Organization for Standardization (ISO)
  • President's Management Agenda
    (includes agency scorecards)
• Corps/Army Sites
  • Corps StrategicVision
  • USACE 2012
• Environmental Scanning/SWOT Analysis
  • "Environmental Scanning as Information Seeking and Organizational Learning"
  • "SWOT Analysis Examples"
  • "SWOT Analysis"
  • "Understanding SWOT"
  • Environmental Scanning Resources
    • Georgia Merit System
    • Cornell Cooperative Extension
• Strategic Planning in General
  • "Strategic Planning Do's and Don'ts"
  • Drucker Foundation self-assessment tool
  • How Federal Programs Use Outcome Information
  • Strategic Planning Society
  • The Brookings Institute
  • Vision Strategy from Iknow
• Surveys (includes some representative sample tools)
  • American Customer Satisfaction Index
  • Survey Monkey
  • Virtual CEO, Inc.
    Firm used by Louisville District for pilot web-based customer satisfaction surveys).
  • WebSurveyor
  • Zoomerang
• USACE Learning Network