June 26, 2019
New Visitor Assistance Self-Assessment Tool

I am happy to announce a new self-assessment tool that has been prepared to assist you in managing your Visitor Assistance Program.

In response to the annual Park Ranger Safety Survey that has identified issues within the Park Ranger community regarding VA training, equipment, uniforms, and operational procedures, the Park Ranger Community of Practice Advisory Board, with input from the USACE Visitor Assistance Instructor Cadre, has developed this checklist that covers many of the required areas within the VA program. Districts and projects can use this tool to assess their programs and identify areas where they meet program requirements and areas where improvement is needed.

This is an interactive tool that includes hyperlinks to the current applicable regulations - just click on the title of the interested subject area and a link will open with the regulation(s) for that area. This tool will be available on the NRM Gateway on the Park Ranger CoP page and on the Visitor Assistance page.

If you have questions, comments or suggestions for improving this tool, please contact your Division Park Ranger Community of Practice Advisory Board Representative. If you don't know who your representative is, I encourage you to visit the Park Ranger Community of Practice Advisory Board page on the NRM Gateway.

My point of contact for this effort is Steve Austin who can be reached at Stephen.B.Austin@usace.army.mil

Thanks for all your efforts in the Visitor Assistance Program and have a safe 4th of July holiday week.

Jeff
Jeffrey F. Krause
Chief, Natural Resources Management

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