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Ethnic Diversity and Corps Recreation Participation Policy & Procedures

Policy & Procedures

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    Executive Orders

    • E.O. 12898, February 11, 1994
      Directs Federal agencies to "identify differential patterns of consumption of natural resources among minority populations and low-income populations" and ensure that programs, policies, or activities that substantially affect human health of the environment (including presumably, outdoor recreation operations) do not exclude persons from receiving the benefits of such programs as a result of race, color, or national origin. Furthermore, each Federal agency is ordered to, whenever practicable, collect, maintain, and analyze information on the race and national origin of residents surrounding Federal facilities or sites that have substantial environmental, human health, or economic effects on nearby populations.

    • E.O. 12862, Setting Customer Service Standards, September 11, 1993
      Directs federal agencies to deliver a quality of service that is "equal to the best in business". It requires a number of actions by federal agencies including the implementation of customer surveys to determine the kind and quality of service that agency customers want and their satisfaction levels with existing services. Agencies are further directed to report the results of customer surveys to the President and to use this information in judging performance of agency management and in making resource allocations.
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